Welcome to our website. This website with URL address https://bookscribe.com is owned and operated by BOOKSCRIBE. Should you continue to use this website, you are agreeing to comply with and be bound by the following terms and conditions of use, which together with our privacy policy govern BOOKSCRIBE’s relationship with you in connection with this website. Should you not agree with any of these terms and conditions, please do not use our website.

The term ‘BOOKSCRIBE’ or ‘us’ or ‘our’ or ‘we’ refers to BOOKSCRIBE, the owner of the website. The term ‘you’ or ‘your’ refers to the website user.

Your use of this website is subject to the following terms and conditions:

1. The content of this website is for your general information and use only. It is subject to change without prior notice.

2. This website uses cookies to monitor browsing preferences. If you allow cookies to be used, the following personal information may be stored by us for use by third parties: book preferences.

3. Neither we nor any third parties provide any warranty or guarantee as to the performance, accuracy, timeliness, completeness or suitability of the information and materials found or offered on this website for any particular purpose. You hereby acknowledge that such information and materials may contain mistakes, inaccuracies or errors and we expressly exclude any liability for such to the fullest extent permissible by law.

4. When you purchase a recurring book subscription from BookScribe, BookScribe agrees to deliver book(s) to you once a month until you cancel your subscription. We will charge your nominated card the monthly amount on the 5th day of every month- until you cancel your subscription. The quoted price includes book(s), any additional items and delivery. We do not deliver outside of Australia at this time.

5. When you purchase a gift from Bookscribe, Bookscribe agrees to deliver book(s) and any additional items to the recipient- our gift option is not a subscription but a one-off delivery.

6. BookScribe does not offer refunds for change of mind- this applies to all our products and services. If you are unhappy with the products or services please email [contact@bookscribe.com] and we will take steps to address your query. If you are a recurring subscription customer you may also cancel your subscription going forward (future deliveries)- however, we do not provide refunds for current and past deliveries.  

7. Bookscribe guarantees to immediately replace or refund any damaged or undelivered products.

8. Our exchange policy offers to replace books that recipients of our monthly book subscription service have already read. However, this is dependent on a case-by-case review and contingent on the condition of the book when it is returned to us. We have a section in the profile form to list books that you have already read– which we will use to ensure that we do not send books that you have already read.

9. Bookscribe will deliver to the address specified by you in the checkout page. We will not accept any liability for any loss or damages as a result of an inaccurate address or delivery instructions input by you. Change of address for recurring subscriptions have to be provided to [contact@bookscribe.com] at least 28 days in advance.

10. Any deliveries returned to us as a result of non-collection or inaccurate input by you will incur an additional shipping charge of $10.

11. Bookscribe commits to aim to deliver goods in a timely manner, however, delivery times are not guaranteed. Any queries regarding a delayed delivery should be directed to [contact@bookscribe.com]. We commit to attend to your query in a reasonable time period.

12. BookScribe may use your email address to communicate with you. These communications may include emails regarding our products, services and events. If you wish to unsubscribe from these emails please email [contact@bookscribe.com] with a subject “UNSUBSCRIBE”.

13. Your use of any information or materials on this website is entirely at your own risk, for which we shall not be liable. It shall be your own responsibility to ensure that any products, services or information available through this website meet your specific requirements.

14. This website contains material which is owned by or licensed to us. This material includes, but is not limited to, the content, design, layout, appearance, look and graphics of the website. Any reproduction of the website’s material is prohibited other than in accordance with the copyright notice, which forms part of these terms and conditions.

15. All trademarks reproduced in this website, which are not the property of, or licensed to us, are acknowledged on the website.

16. Unauthorised use of this website may be a criminal offence and/or give rise to a claim for damages.

17. This website may also, on occasion, include links to other websites which are not controlled by us. These links are provided for your convenience to provide you with further information. You acknowledge that they are used at your own risk. They do not signify that we recommend or endorse the websites. We have no control over the nature, content and availability of those websites.

18. Your use of this website and any dispute arising out of your use of it is subject to the laws of New South Wales.

19. You may only use the website for lawful purposes and in a manner consistent with the nature and purpose of the website.

20. These terms and conditions do not relate to your use of any product or service described on our website unless otherwise agreed. You must refer to the individual warranty relevant to any particular product or service.

21. These terms and conditions may be amended from time to time. Your continued use of our website following any such amendments will be deemed to be confirmation that you accept those amendments.

22. You indemnify us from and against all claims, suits, demands, actions, liabilities, costs and expenses (including legal costs and expenses on a full indemnity basis) resulting from your use of the website.

23. In no event will we be liable for any loss, damage, cost or expense including legal costs and expenses (whether direct or indirect) incurred by you in connection with the use of this website.

24. Every effort is made to keep the website up and running smoothly. However, we take no responsibility for, and will not be liable for, the website being temporarily unavailable due to technical issues beyond our control.